Order By Phone
which are 9.00am and 6.00.pm Monday - Friday
Thursday 9.00am - 4 pm
Weekends by appointment only
Please feel free to email us firstname.lastname@example.org and we will
answer your query A.S.A.P.
Order By Fax
Be sure to include your phone number. If we have any questions we will
14 Day Approval
our mail order dept. We will supply full refund
(excluding postage and packaging)
on any item returned unsoiled within 14 days. Alternatively you may simply
exchange the item
.Returns must be sent back by signed for delivery with your invoice number.WE WILL REQUIRE YOUR TRACKING NUMBER TO MAKE SURE WE HAVE RECEIVED YOUR RETURNS. Unfortunately we are not responsible for items that are lost in the post. If an item fails to reach us please contact Royal mail and put in a claime for lost goods. We charge postage cost to send out returned items for exchange.
the carrier cost of a saddle to be sent by APC is £15 and for Scotland is £30 by Royal mail
for orders required in working days, £12.00 for orders required the next day.
Payment by Visa Switch or Delta can be made over the phone.
Please have your card number,expiry date in the case of Switch and Delta, issue number and 3 didget security number, at hand when calling.
in order to ensure the correct amount is sent.
exceptional circumstances please allow 28 days for delivery